FAQ

Who operates this website?

Neat Valley is operated by Aepe Ta INC.

How do orders ship?

Orders ship via USPS from our business address in Ocean Springs, Mississippi, where we hold our inventory. You receive a USPS tracking number by email once your order leaves our location.

Who makes Neat Valley products?

Neat Valley is a private-label brand owned and operated by Aepe Ta INC. Our textiles are made to our specifications by partner mills and sold only under the Neat Valley name. We are not affiliated with any other brand.

Where do orders ship from?

From our business address at 7900 Clamshell Ave, Ocean Springs, MS 39564, United States. We pack and ship orders ourselves and do not use a third-party fulfillment partner.

How can I contact support?

Email support@neatvalley.com and include your order number for order questions.