Contact information

Neat Valley is operated by Hearth Fa INC.

Email: support@neatvalley.com
Phone: (662) 371-1003
Business / ship-from address: 415 Olive Branch Way, Oxford, MS 38655

Business Hours

Monday - Friday, 9:00 AM - 5:00 PM. Closed on U.S. federal holidays. Messages received outside business hours are answered on the next business day.

Response Time

Email and phone inquiries receive a first response within 1-2 business days. Please include your order number for order-related questions.

Return mailing address: 415 Olive Branch Way, Oxford, MS 38655, United States. Please follow our Refund Policy and use the prepaid return label included in your package.